All orders are shipped within 48 hours Monday – Friday 8am – 5pm
We use the following carriers to deliver our orders:
- In-House trucking
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight and size of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
The customer will be liable for any customs taxes or duties levied on good shipped outside of the US.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
A special word on Dry Ice
Warning: Keep Dry Ice away from children if they cannot be closely supervised at all times.
Dry Ice temperature is extremely cold at -109.3°F or -78.5°C. Always handle Dry Ice with care and wear protective cloth or leather gloves whenever touching it. An oven mitt or towel will work. If touched briefly it is harmless, but prolonged contact with the skin will freeze cells and cause injury similar to a burn.
Store Dry Ice in an insulated container. The thicker the insulation, the slower it will sublimate. Do not store Dry Ice in a completely airtight container. The sublimation of Dry Ice to Carbon Dioxide gas will cause any airtight container to expand or possibly explode. Keep proper air ventilation wherever Dry Ice is stored. Do not store Dry Ice in unventilated rooms, cellars, autos or boats. Could cause suffocation if breathed exclusively. Do not store Dry Ice in a refrigerator freezer. The extremely cold temperature will cause your thermostat to turn off the freezer. It will keep everything frozen in the freezer but it will be used up at a faster rate. It is the perfect thing if your refrigerator breaks down in an emergency. There are also Commercial Storage Containers available.
Normal air is 78% Nitrogen, 21% Oxygen and only 0.035% Carbon Dioxide. If the concentration of carbon dioxide in the air rises above 0.5%, carbon dioxide can become dangerous. Smaller concentrations can cause quicker breathing but is otherwise not harmful. If Dry Ice has been in a closed auto, van, room, or walk-in, for more than 10 minutes, open doors and allow adequate ventilation before entering. Leave area containing Dry Ice if you start to pant and breathe in too much CO2 and not enough oxygen. Dry Ice CO2 is heavier than air and will accumulate in low spaces. Do no enter closed storage areas that have or have had Dry Ice before airing out completely.
Pick-Up Time and Transportation
Plan to pick up the Dry Ice as close to the time it is needed as possible. It sublimates at 10%, or 5 to 10 pounds every 24 hours, whichever is greater. Carry it in a well-insulated container such as an ice chest. If it is transported inside a car or van for more than 15 minutes make sure there is fresh air.
Treat Dry Ice burns the same as regular heat burns. See doctor if the skin blisters or comes off. Otherwise if only red it will heal in time as any other burn. Apply antibiotic ointment to prevent infection and bandage only if the burned skin area needs to be protected.
Unwrap and leave it at room temperature in a well-ventilated area. It will sublimate from a solid to a gas.
Do not leave Dry Ice on a tiled countertop as the extreme cold could crack it.
WARNING: Do Not Leave Dry Ice Unattended Around Children.