RETURN, REFUNDS AND EXCHANGE POLICY

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

1. Please email info@dingmansdairy.biz to request a refund and we will assign you a tracking number.
2. Mail your returned item to:
Dingman’s Dairy
Returns Department {Tracking number}
191 Pennsylvania Avenue
Paterson, NJ 07503
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Food items cannot be returned.

Restocking Fee

All items are subject to a 10% restocking fee unless caused by a manufacturing defect, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order unless caused by a manufacturing defect.

Exchanges

If your item is in new, unopened condition, you may exchange your item for a different variant or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.